Client-Focused Bilingual Pre-Litigation Paralegal

Allen-Allen-Allen-; Richmond (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Allen & Allen is seeking an experienced Bilingual Pre-Litigation Paralegal/Legal Assistant to manage client case files from intake to settlement or litigation. This full-time non-exempt role reports to an Attorney or Claims Consultant and emphasizes client care and efficient case management.

The position requires fluent Spanish and English, strong organizational skills, and experience with high-volume cases and case management software.

Qualifications

• Must speak Spanish and English fluently.
• High School Diploma or GED required.
• Minimum two years’ experience as Legal Assistant or paralegal training.
• Excellent interpersonal and multi-tasking skills for client interactions.
• Experience with complex, high-volume cases.
• Experience with case management system.
• Attention to detail.

Responsibilities

• Communicates regularly with client as the primary contact within the firm.
• Participates in intake interviews with new clients, records relevant information, obtains required documents, and assists Attorney or Claims Consultant in evaluating merits of a case.
• Researches and investigates facts of incident to provide Attorney or Claims Consultant with necessary data.
• Performs monthly physical statements with clients to ensure all information is up-to-date.
• Keeps all tasks updated in case management system to ensure timely processing and continued flow of case.
• Obtains, reviews, and organizes medical records, police reports, and other documents related to the cases.
• Performs administrative tasks, such as typing correspondence, copying, faxing, opening and distributing mail.
• Frequently communicates with clients, adjusters, and healthcare providers either in person, by letter or email, and by phone.
• Responds to questions regarding legal issues and case status.
• Manages, audits, and negotiates liens, including ERISA, Medicare, Medicaid, and workers compensation.
• Prepares written reports or summaries of case information; drafts letters, pleadings, affidavits.
• Maintains files and records; coordinates calendar of activities.
• Assists attorney or Claims Consultant for meetings, closings, appointments.
• Complies with firm policies; coordinates with accounting/marketing for related tasks.
• Files documents with court clerk as appropriate.
• Other duties as assigned.

Skills

Bilingual Spanish/English

Interpersonal skills

Attention to detail

Multi-tasking

Client communication

Education

High School Diploma or GED

Paralegal Certification/Degree

Tools

Case management system

Job description

Allen & Allen is seeking an experienced Bilingual Pre-Litigation Paralegal/Legal Assistant to manage client case files from intake to settlement or litigation. This full-time non-exempt role reports to an Attorney or Claims Consultant and emphasizes client care and efficient case management.

The position requires fluent Spanish and English, strong organizational skills, and experience with high-volume cases and case management software.