Client-Focused Banking Relationship Advisor

Bank of America; El Paso (TX); On-site; USD 34,000 - 46,000; Full time

Job summary

Bank of America is hiring for a client-focused role in our financial center. The position involves educating clients on self-service banking options and accurately processing cash transactions while building relationships to meet financial goals.

Ideal candidates are energetic, customer-oriented, and capable of explaining banking solutions clearly. Willingness to work weekends and travel within a reasonable commuting distance is needed.

Qualifications

• Bachelor-level education not required for all roles, but a high school diploma or GED is required.
• Sales experience in a salary-plus incentive environment is preferred.
• Cash handling experience is a plus.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service transactions.
• Process cash transactions accurately and efficiently.
• Develop deep conversations to understand clients' financial goals and connect to solutions.
• Build relationships to meet clients' financial needs and drive growth.
• Follow established processes and regulatory guidelines in daily activities.
• Manage center traffic, appointments, and outbound calls.
• Drive the client experience and manage cash responsibilities.

Skills

Adaptability

Customer Focus

Relationship Building

Problem Solving

Communication

Education

High School Diploma

Business-related Associate/Bachelor (Preferred)

Job description

Bank of America is hiring for a client-focused role in our financial center. The position involves educating clients on self-service banking options and accurately processing cash transactions while building relationships to meet financial goals.

Ideal candidates are energetic, customer-oriented, and capable of explaining banking solutions clearly. Willingness to work weekends and travel within a reasonable commuting distance is needed.