Client-Focused Banking Associate – Growth & Solutions

FCBank; Columbus (OH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

401K with company match

Paid Time Off

Holidays

Employee Assistance Program

Wellness Program

Special Loan and Deposit Rates

Job summary

FCBank in Columbus, OH seeks a Universal Associate to deliver a high-quality banking experience. You will greet clients, discuss financial needs, and recommend tailored banking solutions while handling transactions accurately.

Responsibilities include account opening, basic lending support, and adhering to security and compliance policies, with targets for customer satisfaction and product sales.

Qualifications

• Ability to read, comprehend, and interpret documents; strong communication and interpersonal skills.
• Proficiency with email, internet, and basic banking systems.
• Basic arithmetic for cash handling and transactions.
• Ability to apply common sense and solve problems in standard situations.
• Willingness to meet physical demands of the role.

Responsibilities

• Greet clients warmly and engage in conversations; uncover opportunities and recommend banking solutions.
• Deliver an exceptional banking experience with every interaction.
• Process transactions, maintain client records, open accounts, and assist with retail lending.
• Follow bank policies and procedures to ensure security and compliance.
• Aim to meet or exceed performance targets for customer satisfaction and product sales.

Skills

Language skills

Technology skills

Math skills

Reasoning

Physical demands

Education

High school diploma or GED

Job description

FCBank in Columbus, OH seeks a Universal Associate to deliver a high-quality banking experience. You will greet clients, discuss financial needs, and recommend tailored banking solutions while handling transactions accurately.

Responsibilities include account opening, basic lending support, and adhering to security and compliance policies, with targets for customer satisfaction and product sales.