Client-Focused Banking Associate

JPMorganChase; Winter Haven (FL); On-site; USD 36,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker in Florida to deliver welcoming, attentive service and help clients meet their financial goals. You will greet customers, open accounts, educate on mobile and online banking, and collaborate with branch teammates to provide seamless service.

You will build trusted relationships by asking questions, listening, and guiding clients through product solutions while adhering to all banking policies and regulatory requirements.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to learn products, services and procedures quickly.
• Detail-oriented with ability to follow policies and regulations.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships with clients by listening and partnering with branch team members to meet financial goals.
• Perform branch operations and cash handling while adhering to bank procedures.

Skills

Client service

Communication

Empathy

Teamwork

Problem solving

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Florida to deliver welcoming, attentive service and help clients meet their financial goals. You will greet customers, open accounts, educate on mobile and online banking, and collaborate with branch teammates to provide seamless service.

You will build trusted relationships by asking questions, listening, and guiding clients through product solutions while adhering to all banking policies and regulatory requirements.