Client-Focused Banking Associate

TD; Haverhill (MA); On-site; USD 31,000 - 40,000; Full time

Job summary

TD Bank in Haverhill, Massachusetts is seeking a Retail Banker I to serve as a customer liaison, offering consultative advice and banking solutions to help customers meet their financial goals. The role emphasizes building relationships, educating customers on products, and guiding them through banking services with a focus on a Legendary customer experience.

The position requires strong communication, a background in customer service or sales, and the ability to manage multiple tasks in a

Qualifications

• HS Diploma or GED.
• 1+ years' experience working with customers and/or sales in any capacity or equivalent demonstrated through volunteering, education, military experience.
• Teller experience preferred.
• Notary License (Preferred).
• Must be able to complete teller training upon hire.

Responsibilities

• Delivers Legendary experience by helping customers, building relationships, and delivering service and advice.
• Understands and supports the Bank's Customer Service Strategy; delivers end-to-end advice and proactive insights.
• Engages in conversations with customers about banking needs and facilitates loan product discussions.

Skills

Customer service

Sales

Communication

Relationship building

Education

HS Diploma or GED

1+ years' customer/sales experience

Teller experience preferred

Notary License (Preferred)

Tools

Microsoft Office

Job description

TD Bank in Haverhill, Massachusetts is seeking a Retail Banker I to serve as a customer liaison, offering consultative advice and banking solutions to help customers meet their financial goals. The role emphasizes building relationships, educating customers on products, and guiding them through banking services with a focus on a Legendary customer experience.

The position requires strong communication, a background in customer service or sales, and the ability to manage multiple tasks in a