Client-Focused Banking Associate

Testing Site - JPMC; Decatur (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is looking for an Associate Banker in Decatur, GA to deliver warm, professional service and help clients meet their financial goals. You will greet customers, assist with transactions, and guide them to digital tools for a convenient experience.

In this role, you will educate clients on Chase Mobile App and Chase.com, open new accounts, and collaborate with branch teams to ensure compliant, reliable service.

Qualifications

• Provide attentive, friendly service and create a welcoming environment.
• Build trusted relationships with clients.
• Engage clients with clear, polite communication.
• Resolve client issues with attention to detail.
• Collaborate with team to deliver seamless service.
• Learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while following policies.
• Educate clients on technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and offering product solutions.
• Perform branch operations including cash devices while adhering to bank policies.

Education

High school diploma or GED

Job description

Chase is looking for an Associate Banker in Decatur, GA to deliver warm, professional service and help clients meet their financial goals. You will greet customers, assist with transactions, and guide them to digital tools for a convenient experience.

In this role, you will educate clients on Chase Mobile App and Chase.com, open new accounts, and collaborate with branch teams to ensure compliant, reliable service.