Client-Focused Banker (Part-Time) | Mandarin Pro

JPMorgan Chase & Co.; New York (NY); On-site; USD 21,000 - 39,000; Part time

Job summary

JPMorgan Chase & Co. in Brooklyn, NY seeks an Associate Banker to deliver welcoming, personalized service and explain banking solutions. You will greet clients, assist with accounts, and guide them through digital tools to achieve their financial goals.

The role emphasizes building trusted client relationships, compliance with policies, and teamwork to support branch success in a dynamic retail banking environment.

Qualifications

• High school diploma or GED required.
• Reading and speaking English and Mandarin required for this role.
• Customer service experience or comparable experience.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on day-to-day banking and digital tools (mobile app, online banking).
• Build relationships by listening, asking questions, and collaborating with branch staff.
• Perform branch operations including cash devices while conforming to policies.

Skills

Client service experience

Bilingual English & Mandarin

Strong communication

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Brooklyn, NY seeks an Associate Banker to deliver welcoming, personalized service and explain banking solutions. You will greet clients, assist with accounts, and guide them through digital tools to achieve their financial goals.

The role emphasizes building trusted client relationships, compliance with policies, and teamwork to support branch success in a dynamic retail banking environment.