Client-Focused Banker – Mid-Ohio Market

NBMBAA; Grove City (OH); Presencial; USD 34.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits eligible

Paid time off

Health benefits

Descripción de la vacante

Bank of America is seeking a client-focused associate to engage customers in the lobby, educate on self-service options, and efficiently process cash transactions. The role emphasizes building relationships and delivering solutions aligned with clients’ financial goals.

Responsibilities include managing center traffic, scheduling, and outbound outreach, while adhering to risk and regulatory requirements. Weekend/extended hours may be required; eligibility for benefits is noted.

Formación

• Enthusiastic, highly motivated self-starter with a strong work ethic and results focus.
• Collaborates effectively to get things done and build relationships.
• Displays passion and drive to deliver an experience that improves clients’ financial lives.
• Confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently with all clients.
• Able to learn and adapt to new information and technology platforms.
• Confident in educating clients on self-service banking (ATM, online, mobile).
• Applies strong critical thinking and problem-solving to client needs.
• Follows established processes and guidelines to act in the client’s best interest and comply with laws.
• Efficiently manages time and capacity.
• Willing to work weekends/extended hours as needed.

Responsabilidades

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes to do what is right for clients and the bank, complying with laws.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Conocimientos

Self-starter

Collaborative

Communication

Problem solving

Time management

Adaptability

Self-service education

Critical thinking

Educación

High School Diploma or GED

Bachelor’s Degree or business-relevant Associate’s Degree

Descripción del empleo

Bank of America is seeking a client-focused associate to engage customers in the lobby, educate on self-service options, and efficiently process cash transactions. The role emphasizes building relationships and delivering solutions aligned with clients’ financial goals.

Responsibilities include managing center traffic, scheduling, and outbound outreach, while adhering to risk and regulatory requirements. Weekend/extended hours may be required; eligibility for benefits is noted.