Client-Focused Banker: In-Branch Banking & Solutions

Bank of America; San Juan (PR); On-site; USD 32,000 - 40,000; Full time

Job summary

Bank of America is hiring for a lobby-based client service role focused on educating clients and assisting with transactions via self-service resources and staff-assisted channels.

The role involves handling cash, building client relationships, and connecting clients to financial solutions while ensuring compliance with laws and internal guidelines. This position requires strong communication skills and a customer-centric approach.

Qualifications

• Deep focus on client needs and financial solutions.
• Ability to navigate at the teller level while educating clients.
• Adherence to laws and bank policies in daily tasks.

Responsibilities

• Executes risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in clients' and bank's best interest.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Experience

Client Management

Client Solutions

Business Development

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is hiring for a lobby-based client service role focused on educating clients and assisting with transactions via self-service resources and staff-assisted channels.

The role involves handling cash, building client relationships, and connecting clients to financial solutions while ensuring compliance with laws and internal guidelines. This position requires strong communication skills and a customer-centric approach.