Client-Focused Banking Relationship Specialist

Bank of America Corporation

Kansas City (KS)

On-site

USD 32,000 - 42,000

Full time

3 days ago

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Job summary

Bank of America Corporation is hiring for a client services associate to engage clients in the lobby, educate them on self-service resources (mobile, online, ATM), and process cash transactions accurately. The role emphasizes understanding clients' financial priorities and connecting them to suitable banking solutions.

The position requires strong communication, relationship-building, and a proactive approach to helping clients achieve their financial goals, with weekend/extended hours as needed

Qualifications

Enthusiastic self-starter with strong work ethic and results focus.
Ability to collaborate and build relationships to meet client needs.
Comfort with educating clients on banking transactions and self-service tools.

Responsibilities

Executes the bank's risk culture and strives for operational excellence
Builds relationships with clients to meet financial needs
Follows established processes and guidelines in daily activities
Grows business knowledge by partnering with experts in small business, lending, and investments
Manages financial center traffic, appointments, and outbound calls
Drives the client experience
Manages cash responsibilities

Skills

Adaptability

Customer Focus

Relationship Building

Problem Solving

Oral Communications

Account Management

Client Solutions Advisory

Prospecting

Education

Bachelor's Degree

High School Diploma

Job description

The position requires strong communication, relationship-building, and a proactive approach to helping clients achieve their financial goals, with weekend/extended hours as needed

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