Client‑Focused Banker: Banking Solutions & Service

Next Frontier Capital; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

Mental health support

On-site health and wellness centers

Financial coaching

Job summary

Chase is seeking an Associate Banker in Tampa to deliver hospitality‑driven service and leverage the latest banking technology to help clients achieve their financial goals. You will greet clients, assist with accounts, and educate customers on digital tools while collaborating with team members to ensure a seamless branch experience.

Ideal candidates bring strong client service experience, a high school diploma, and the ability to clearly communicate and resolve issues with empathy.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to engage clients and understand their needs.
• Strong communication and empathy to build relationships.
• Ability to resolve client issues with attention to detail.
• Ability to work collaboratively with branch team members.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by account servicing, maintenance, and opening new accounts.
• Educate clients on day-to-day banking and digital self-service tools.
• Build meaningful relationships through active listening and product knowledge sharing.
• Perform branch operations including cash devices while following policies and procedures.

Skills

Client service

Relationship building

Clear communication

Problem resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Tampa to deliver hospitality‑driven service and leverage the latest banking technology to help clients achieve their financial goals. You will greet clients, assist with accounts, and educate customers on digital tools while collaborating with team members to ensure a seamless branch experience.

Ideal candidates bring strong client service experience, a high school diploma, and the ability to clearly communicate and resolve issues with empathy.