Client-Focused Bank Teller - Growth & Community Impact

Equity Bank; Missouri; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K with company match

Vacation & Sick Time

ESPP

Employee Stock Purchase Plan

Pet Insurance

Job summary

Equity Bank in Macon, MO is seeking a Bank Teller to join our Retail Banking team on-site. You will build client relationships, process transactions, and deliver superior service to meet clients' financial needs.

The role requires excellent communication, confidentiality, and teamwork, with training in Wichita, KS during the first week. This full-time/hourly position offers opportunities to grow within a community-focused bank.

Qualifications

• High School Diploma or equivalent.
• Excellent interpersonal, verbal, and written communication skills.
• Computer proficiency in Windows-based systems.
• Ability to maintain a high degree of confidentiality.
• Strong attention to detail and organizational skills.
• Capable of working with a team to determine solutions.
• Ability to travel to Wichita, KS during first week of employment for required week-long training.

Responsibilities

• Build Client Relationships
• Conduct professional client conversations that build and sustain trust and credibility
• Discover key life events happening with clients to ensure bank products and services are meeting financial needs
• Recommend and provide accounts, loans, and services that match clients’ financial needs
• Promote bank products and services within and outside the bank
• Proactively make referrals to bank partners that result in additional revenue to the bank
• Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production
• Adhere to operating procedures and protocols
• Deliver a Consistently Superior Client Experience
• Demonstrate excellent customer service skills
• Behave in a manner to create a welcoming, engaging, professional environment for clients to experience
• Proactively resolve client issues in absence of or as directed by Bank Manager
• Respond to routine client inquiries and requests
• Perform teller duties as needed and process client transactions
• Approve transactions for other employees within your assigned authority limit
• Assist with bank opening and/or closing as directed
• Demonstrate Compliance with Applicable Laws and Regulations
• Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures
• Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position
• Actively work with clients to understand each client’s normal account activity, as appropriate for this position
• Complete periodic compliance training

Skills

Interpersonal skills

Verbal communication

Written communication

Computer literacy

Confidentiality

Attention to detail

Team player

Travel for training

Education

High School Diploma or equivalent

Tools

Windows-based systems

Job description

Equity Bank in Macon, MO is seeking a Bank Teller to join our Retail Banking team on-site. You will build client relationships, process transactions, and deliver superior service to meet clients' financial needs.

The role requires excellent communication, confidentiality, and teamwork, with training in Wichita, KS during the first week. This full-time/hourly position offers opportunities to grow within a community-focused bank.