Client-Focused Admin Support Specialist I

Global Credit Union; Anchorage (AK); On-site; USD 42,000 - 73,000; Full time

Benefits offered by this job

Short-term and long-term incentives

Comprehensive medical, dental and <br>

401(k) plan with a 5% match

Employee Assistance Program (EAP)

Life and disability coverage

Tuition Reimbursement

Paid Time Off, Paid Sick Leave, Paid H

Job summary

Global Credit Union Insurance Brokers seeks an Administrative Support Specialist II/III to support GCUIB operations as a receptionist and general office assistant. You will greet clients, manage mail, and direct calls to the appropriate staff.

Key tasks include filing, data entry, scanning, and coordinating referrals while maintaining confidentiality of client information. Strong typing (45 wpm) and MS Office skills are required.

Qualifications

• High school diploma required.
• At least one year receptionist or direct client contact experience.
• Must type 45 wpm and be proficient in MS Office.

Responsibilities

• Act as receptionist: respond to routine inquiries and direct calls appropriately.
• Greet and direct clients, members and other to appropriate individuals.
• Process incoming and outgoing mail.
• Receive, sort and deliver incoming faxes.
• Responsible for accurate filing of client and records and t-filing.
• Responsible for monitoring, ordering and organizing office supplies.
• Monitor and promptly deliver referrals from Referral Tracking System (RTS), GCUIB Website and similar systems.
• Timely and accurate typing and data input as assigned.
• Assist in scanning, photocopying and printing projects when needed.
• Maintain thorough knowledge of GCUIB and Credit Union products and services.

Skills

Receptionist experience

Secretarial experience

Client contact

Microsoft Office

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Global Credit Union Insurance Brokers seeks an Administrative Support Specialist II/III to support GCUIB operations as a receptionist and general office assistant. You will greet clients, manage mail, and direct calls to the appropriate staff.

Key tasks include filing, data entry, scanning, and coordinating referrals while maintaining confidentiality of client information. Strong typing (45 wpm) and MS Office skills are required.