Client-First Banking Associate — Service & Tech Tools

JPMorganChase; Silverthorne (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

JPMorgan Chase in Colorado is seeking a Branch Customer Service Associate to welcome clients, assist with opening accounts, and manage daily transactions using Chase Mobile App and ATMs. You will build lasting relationships through attentive service and product knowledge while supporting branch operations.

The role emphasizes cash handling, accurate transaction processing, and teamwork with branch staff to meet customer needs and regulatory requirements.

Qualifications

• High school diploma or GED required.
• Customer service experience preferred.
• Cash handling experience preferred.

Responsibilities

• Greet clients and create a welcoming environment in the branch.
• Provide account servicing, open new accounts and follow policies.
• Assist clients with daily banking and technology self-service (mobile app, online, ATMs).
• Build trusted relationships through active listening and product knowledge.
• Support branch operations including cash devices while complying with controls.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase in Colorado is seeking a Branch Customer Service Associate to welcome clients, assist with opening accounts, and manage daily transactions using Chase Mobile App and ATMs. You will build lasting relationships through attentive service and product knowledge while supporting branch operations.

The role emphasizes cash handling, accurate transaction processing, and teamwork with branch staff to meet customer needs and regulatory requirements.