Client-First Banking Associate | Relationship Builder

Aumni; Ypsilanti (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

TwinThread in Ypsilanti, Michigan is seeking an Associate Banker to enhance client experiences through exceptional service. In this role, you'll create a welcoming environment, assist clients with transactions, and educate them on digital banking solutions.

Your ability to build trusted relationships and resolve issues effectively is crucial. A high school diploma or GED is required, and client service experience is preferred. Comprehensive benefits are offered, including health care coverage and a retirement plan.

Qualifications

• Deliver friendly and attentive client service.
• Build and maintain trusted relationships with clients.
• Engage clients with clear and polite communication.
• Resolve client issues effectively and quickly.
• Work collaboratively as a team to enhance client experiences.

Responsibilities

• Create a welcoming environment in the branch.
• Assist clients with day-to-day banking transactions.
• Educate clients on self-service technology options.
• Manage branch operations and cash devices.

Skills

Client service experience

Ability to put clients first

Ability to build trusted relationships

Attention to detail

Strong communication skills

Education

High school diploma or GED equivalent

Job description

TwinThread in Ypsilanti, Michigan is seeking an Associate Banker to enhance client experiences through exceptional service. In this role, you'll create a welcoming environment, assist clients with transactions, and educate them on digital banking solutions.

Your ability to build trusted relationships and resolve issues effectively is crucial. A high school diploma or GED is required, and client service experience is preferred. Comprehensive benefits are offered, including health care coverage and a retirement plan.