Client-First Banking Associate | Relationship Builder

Aumni; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

TwinThread is seeking an Associate Banker in Miami, Florida to enhance client experiences through attentive service and strong relationship building. This role involves managing lobby traffic, assisting with day-to-day banking transactions, and educating clients on digital solutions. Ideal candidates will possess excellent communication and problem-solving skills, with a high school diploma or equivalent required. The position offers a competitive total rewards package including salary, commission, and various employee benefits.

Qualifications

• Ability to create a welcoming environment and deliver attentive service.
• Demonstrated empathy and genuine care in client interactions.
• Strong attention to detail and ability to resolve client issues effectively.

Responsibilities

• Deliver exceptional client experiences and manage lobby traffic.
• Assist with daily transactions, account openings, and compliance.
• Educate clients on technology self-service options.

Skills

Client service experience

Ability to exceed client expectations

Clear and polite communication

Problem resolution skills

Team collaboration

Education

High school diploma or GED equivalent

Job description

TwinThread is seeking an Associate Banker in Miami, Florida to enhance client experiences through attentive service and strong relationship building. This role involves managing lobby traffic, assisting with day-to-day banking transactions, and educating clients on digital solutions. Ideal candidates will possess excellent communication and problem-solving skills, with a high school diploma or equivalent required. The position offers a competitive total rewards package including salary, commission, and various employee benefits.