Client-First Banker: Relationship Builder & Tech Pro

Aumni; Georgia; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Backup childcare

Job summary

TwinThread is seeking an Associate Banker to represent the brand and contribute to the branch’s success by delivering exceptional client experiences. Responsibilities include creating a welcoming environment, assisting with transactions, educating clients on technology, and managing branch operations. The ideal candidate has client service experience, is adaptable, and possesses a high school diploma or GED. The position offers a competitive rewards package including health care, retirement savings, and more.

Qualifications

• Ability to put clients first and exceed their expectations by delivering attentive and friendly service and creating a welcoming environment.
• Ability to build trusted relationships by demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients by communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail, providing a consistent client experience.
• Ability to elevate the client experience by working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service.
• Exceed client expectations while assisting with day‑to‑day transactions, opening new accounts.
• Educate clients on technology self‑service options such as the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships with clients by actively listening and demonstrating empathy.
• Perform branch operations while adhering to all bank policies and procedures.

Job description

TwinThread is seeking an Associate Banker to represent the brand and contribute to the branch’s success by delivering exceptional client experiences. Responsibilities include creating a welcoming environment, assisting with transactions, educating clients on technology, and managing branch operations. The ideal candidate has client service experience, is adaptable, and possesses a high school diploma or GED. The position offers a competitive rewards package including health care, retirement savings, and more.