Client-First Banking Associate | Relationship Builder

Aumni; Aurora (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Backup childcare

Mental health support

Job summary

TwinThread is looking for an Associate Banker in Aurora, Colorado, to create welcoming experiences for clients and assist with their banking needs. Responsibilities include managing lobby traffic, assisting with transactions, and educating clients on banking technology. A high school diploma or GED is required, along with client service experience. The position offers a competitive rewards package, including health care coverage, retirement plans, and more to meet employee needs.

Qualifications

• Ability to exceed client expectations with friendly service.
• Ability to build trusted relationships through care and concern.
• Ability to understand and help clients clearly and politely.
• Ability to resolve client issues with attention to detail.
• Ability to work collaboratively to elevate client experience.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment and manage lobby traffic.
• Assist clients with transactions and opening new accounts.
• Educate clients on self-service banking technology.
• Build relationships by actively listening and sharing product knowledge.
• Manage branch operations and cash devices.

Skills

Client service experience

Attention to detail

Communication skills

Team collaboration

Education

High school diploma or GED equivalent

Job description

TwinThread is looking for an Associate Banker in Aurora, Colorado, to create welcoming experiences for clients and assist with their banking needs. Responsibilities include managing lobby traffic, assisting with transactions, and educating clients on banking technology. A high school diploma or GED is required, along with client service experience. The position offers a competitive rewards package, including health care coverage, retirement plans, and more to meet employee needs.