Client-First Banking Associate | Relationship Builder

Aumni; Coppell (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Backup childcare

Mental health support

Financial coaching

Job summary

TwinThread is seeking an Associate Banker in Coppell, Texas. As an Associate Banker, you will provide exceptional client experiences by greeting clients, assisting with transactions, and educating them on technology options. Ideal candidates should have a high school diploma or GED and experience in customer service. The role includes managing client interactions, building relationships, and adhering to banking policies. Competitive benefits are offered, including health care coverage and retirement savings plans.

Qualifications

• Ability to exceed client expectations and create a welcoming environment.
• Ability to resolve client issues effectively and demonstrate care.
• Experience in engaging clients and anticipating their needs.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service.
• Assist with day-to-day transactions, and comply with all banking requirements.
• Educate clients on technology self-service options to meet their needs.
• Build relationships by actively listening and sharing product knowledge.

Skills

Client service experience

Ability to build trusted relationships

Strong communication skills

Attention to detail

Cash handling experience

Education

High school diploma or GED equivalent

Job description

TwinThread is seeking an Associate Banker in Coppell, Texas. As an Associate Banker, you will provide exceptional client experiences by greeting clients, assisting with transactions, and educating them on technology options. Ideal candidates should have a high school diploma or GED and experience in customer service. The role includes managing client interactions, building relationships, and adhering to banking policies. Competitive benefits are offered, including health care coverage and retirement savings plans.