Client-First Banking Associate

JPMorgan Chase & Co.; Spring Grove (IL); On-site; USD 30,000 - 39,000; Part time

Job summary

JPMorgan Chase & Co. in Spring Grove, IL is seeking a part-time Associate Banker to deliver exceptional client experiences and support branch operations. You will greet clients, open accounts, educate customers on mobile and online banking, and help them meet financial goals.

Your role emphasizes hospitality, listening, and teamwork within a dynamic branch environment. The position requires a high school diploma or GED and a proven client-service mindset.

Qualifications

• High school diploma or GED required.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly and accurately.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance and assist with openings in compliance with policies and procedures.
• Educate clients on day-to-day banking and self-service options like mobile app and online banking.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Assist with branch operations, including cash handling and ATM responsibilities while following bank rules.

Skills

Client service

Communication

Relationship building

Team collaboration

Technology adoption

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Spring Grove, IL is seeking a part-time Associate Banker to deliver exceptional client experiences and support branch operations. You will greet clients, open accounts, educate customers on mobile and online banking, and help them meet financial goals.

Your role emphasizes hospitality, listening, and teamwork within a dynamic branch environment. The position requires a high school diploma or GED and a proven client-service mindset.