Client-First Banking Associate

Testing Site - JPMC; Pullman (WA); On-site; USD 27,552,000 - 38,573,000; Part time

Job summary

Chase is seeking an Associate Banker in Pullman, WA for a part-time role. You will welcome clients, assist with transactions, open accounts, and guide customers to digital tools like the Chase Mobile App and Chase.com. You will build relationships with clients and collaborate with a team to deliver exceptional service.

You'll contribute to a supportive in-branch experience, promote products and services, and ensure compliance with banking policies in daily operations.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while following policies and regulations.
• Educate clients on technology self-service options like Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and manage cash devices per bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning agility

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Pullman, WA for a part-time role. You will welcome clients, assist with transactions, open accounts, and guide customers to digital tools like the Chase Mobile App and Chase.com. You will build relationships with clients and collaborate with a team to deliver exceptional service.

You'll contribute to a supportive in-branch experience, promote products and services, and ensure compliance with banking policies in daily operations.