Client-First Banker: Tech-Savvy & Warm Service

J.P. Morgan; Woburn (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

On-site wellness centers

Tuition reimbursement

Job summary

Chase in Woburn, MA is seeking an Associate Banker to deliver exceptional client experiences by combining hospitality with the latest banking technology. You will greet clients, help them with accounts, and guide them through mobile and online banking tools, while collaborating with the branch team to meet financial goals.

The role emphasizes relationship-building, attentiveness, and compliance with policies and regulatory requirements, with opportunities to grow within the Consumer Banking

Qualifications

• Excellent client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and help clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Provide account servicing and opening of new accounts while complying with policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and collaborating with branch team members.
• Perform branch operations including cash handling and vault/ATM processes in line with procedures.

Skills

Client service

Relationship building

Communication

Adaptability

Technology literacy

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase in Woburn, MA is seeking an Associate Banker to deliver exceptional client experiences by combining hospitality with the latest banking technology. You will greet clients, help them with accounts, and guide them through mobile and online banking tools, while collaborating with the branch team to meet financial goals.

The role emphasizes relationship-building, attentiveness, and compliance with policies and regulatory requirements, with opportunities to grow within the Consumer Banking