Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; Colorado Springs (CO); On-site; USD 42,000 - 58,000; Full time

Job summary

JPMorgan Chase & Co. in Colorado Springs is seeking an Associate Banker to greet clients, deliver attentive service, and embody the Chase brand with hospitality. You will use digital tools to support client needs and help clients reach their financial goals.

You will open and service accounts, educate customers on Chase Mobile App and Chase.com, and collaborate with the branch team to deliver seamless service and exceed expectations.

Qualifications

• Client service experience or comparable experience
• Ability to put clients first and exceed expectations
• ability to engage clients with clear, polite communication
• Ability to quickly learn products, services and procedures
• Experience building trusted client relationships

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet
• Exceed client expectations by servicing accounts and opening new ones while complying with bank policies
• Educate clients on day-to-day banking and self-service options like Chase Mobile App and ATMs
• Build relationships through active listening and collaboration with branch team members
• Perform branch operations and cash handling in line with bank procedures

Skills

Client service experience

Put clients first

Relationship building

Effective communication

Team collaboration

Tech-savvy / quick learner

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Colorado Springs is seeking an Associate Banker to greet clients, deliver attentive service, and embody the Chase brand with hospitality. You will use digital tools to support client needs and help clients reach their financial goals.

You will open and service accounts, educate customers on Chase Mobile App and Chase.com, and collaborate with the branch team to deliver seamless service and exceed expectations.