Client-First Banker & Tech-Savvy Financial Guide

JPMorgan Chase; Moreno Valley (CA); On-site; USD 64,472,000 - 79,085,000; Full time

Benefits offered by this job

Health benefits

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase in Moreno Valley, CA seeks an Associate Banker to deliver exceptional client experiences, open accounts, and guide clients through Chase mobile and online tools. You will greet customers, understand their financial goals, and collaborate with the branch team to provide tailored solutions.

This role emphasizes hospitality, compliance with banking rules, and a proactive approach to helping clients manage day-to-day transactions while using the latest fintech tools.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly to address needs.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while following policies and regulatory requirements.
• Assist clients with day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and collaborating with branch team.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Technology literacy

Problem solving

Learning agility

Education

High school diploma or GED

Job description

JPMorgan Chase in Moreno Valley, CA seeks an Associate Banker to deliver exceptional client experiences, open accounts, and guide clients through Chase mobile and online tools. You will greet customers, understand their financial goals, and collaborate with the branch team to provide tailored solutions.

This role emphasizes hospitality, compliance with banking rules, and a proactive approach to helping clients manage day-to-day transactions while using the latest fintech tools.