Client-First Banker: Tech-Savvy Financial Guidance

JPMorganChase; Grass Valley (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

JPMorganChase is seeking an Associate Banker in Grass Valley, CA to deliver welcoming, attentive service and support clients with everyday banking needs. You will greet visitors, open accounts, and help customers navigate Chase Mobile App and Chase.com, while upholding regulatory requirements.

You will build trusted relationships through active listening and product knowledge, collaborating with branch teammates to meet clients’ financial goals and provide seamless service.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients, listen actively and respond with empathy.
• Willingness to learn banking products and processes.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Provide account servicing, open new accounts, and adhere to policies.
• Assist clients with day-to-day banking and digital self-service tools.
• Build meaningful relationships by listening and asking thoughtful questions.
• Perform branch operations and cash handling in line with policies.

Skills

Client service mindset

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge learning

High school diploma

Education

High school diploma or GED

Job description

JPMorganChase is seeking an Associate Banker in Grass Valley, CA to deliver welcoming, attentive service and support clients with everyday banking needs. You will greet visitors, open accounts, and help customers navigate Chase Mobile App and Chase.com, while upholding regulatory requirements.

You will build trusted relationships through active listening and product knowledge, collaborating with branch teammates to meet clients’ financial goals and provide seamless service.