Client-First Banker: Tech-Savvy In-Branch Expert

JPMorgan Chase & Co.; Napa (CA); On-site; USD 42,000 - 61,000; Full time

Job summary

JPMorgan Chase & Co. in Napa, CA seeks an Associate Banker to greet clients, build trusted relationships, and provide tailored banking solutions using Chase technology. You will drive account openings, offer guidance on digital tools, and collaborate with branch colleagues to meet client financial goals.

The role emphasizes attentive service, regulatory awareness, and hands-on support for day-to-day banking in a dynamic branch environment.

Qualifications

• Experience delivering attentive and friendly service to clients.
• Ability to build trusted relationships with clients.
• Willingness to learn banking products and procedures.

Responsibilities

• Greet clients and provide a welcoming environment; manage lobby flow with a tablet.
• Open new accounts and maintain existing ones in compliance with policies.
• Educate clients on day-to-day banking using Chase apps and ATMs.
• Listen actively, ask questions, and collaborate with team to meet goals.
• Perform branch operations including cash handling per bank procedures.

Skills

Client service

Relationship building

Communication

Tech savviness

Team player

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase & Co. in Napa, CA seeks an Associate Banker to greet clients, build trusted relationships, and provide tailored banking solutions using Chase technology. You will drive account openings, offer guidance on digital tools, and collaborate with branch colleagues to meet client financial goals.

The role emphasizes attentive service, regulatory awareness, and hands-on support for day-to-day banking in a dynamic branch environment.