Client-First Banker: Build Relationships & Tech Solutions

JPMorganChase

Lima (OH)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Job summary

JPMorgan Chase in Lima, OH invites a customer service–focused Branch Associate to deliver welcoming, attentive service to clients entering the branch. You will greet guests, guide them through the lobby, help with everyday banking tasks, and use a tablet to manage queues and appointments.

The role emphasizes building trusted relationships, explaining bank products, ensuring compliance with policies, and collaborating with team members to meet clients' financial goals, while handling routine cash

Qualifications

Experience in client-facing banking or service roles.
Ability to greet clients and deliver attentive service.
Knowledge of banking policies and regulatory requirements.
Strong listening and problem-solving skills.
Comfort using tablets and mobile apps to assist clients.

Responsibilities

Create a welcoming environment by greeting clients as they enter the branch and manage lobby flow.
Open new accounts and service existing ones while following policies and procedures.
Assist with day-to-day banking transactions and use self-service tools.
Build relationships by listening, asking questions, and sharing product knowledge.
Perform branch operations, including handling cash and vault/ATM tasks.