Client-First Banker: Build Relationships & Tech

JPMorganChase; Waukesha (WI); On-site; USD 38,000 - 54,000; Full time

Job summary

JPMorgan Chase in Wisconsin is seeking an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals using Chase’s digital tools and modern banking technology. You will greet clients, open and service accounts, support transactions, and partner with teammates to ensure a seamless, compliant experience while maintaining the branch’s inviting culture.

The role emphasizes customer-first engagement, regulatory adherence, and teamwork to drive branch

Qualifications

• Customer service experience or equivalent.
• Ability to build trusted relationships with clients.
• Clear communication and empathy in interactions with customers.
• High school diploma or GED required.

Responsibilities

• Greet clients and manage lobby flow using a tablet, check-in, and schedule meetings.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and collaborating with branch teammates.
• Handle branch operations and cash devices in line with bank procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Product knowledge

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase in Wisconsin is seeking an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals using Chase’s digital tools and modern banking technology. You will greet clients, open and service accounts, support transactions, and partner with teammates to ensure a seamless, compliant experience while maintaining the branch’s inviting culture.

The role emphasizes customer-first engagement, regulatory adherence, and teamwork to drive branch