Client-First Banker: Banking Solutions & Tech Help

JPMorganChase; Spartanburg (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

JPMorgan Chase is seeking a Customer Service representative at a Spartanburg branch to greet clients, open accounts, and guide them through mobile and online banking options. You will work with a team to ensure smooth branch operations and provide a warm, trusted customer experience.

You will learn products quickly, deliver attentive service, and maintain compliance with banking policies while supporting clients in achieving their financial goals.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Greet clients and manage lobby flow, schedule/cancel meetings.
• Provide account servicing and open new accounts, complying with policies.
• Educate clients on mobile/online banking via Chase Mobile App, Chase.com, ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Assist branch operations and cash handling while adhering to procedures.

Skills

Client service

Communication

Relationship building

Teamwork

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking a Customer Service representative at a Spartanburg branch to greet clients, open accounts, and guide them through mobile and online banking options. You will work with a team to ensure smooth branch operations and provide a warm, trusted customer experience.

You will learn products quickly, deliver attentive service, and maintain compliance with banking policies while supporting clients in achieving their financial goals.