Client-Facing Underwriting Support Specialist

Markel Corporation; Plano (TX); On-site; USD 62,408,035 - 85,818,969; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Employee Stock Purchase Plan

PTO and holidays

Parental leave

Job summary

Markel Corporation in Plano, TX is seeking an Underwriting Support Specialist to serve as a resource on the underwriting team, handling day-to-day client servicing and processing transactions not requiring underwriter review.

The role requires strong communication, attention to detail, ability to multi-task in a fast-paced environment, and pursuit of an insurance designation (AINS). Base salary is disclosed with a 5% incentive.

Qualifications

• Excellent oral and written communication and organizational skills.
• Ability to multi-task in fast-paced environment.
• Ability to work independently and within a team.
• Ability to follow process and attention to details.
• Intermediate level of proficiency in MS Word and Excel.

Responsibilities

• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
• Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items.
• Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
• Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
• Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
• Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems.
• Under Underwriter direction, attached appropriate forms and makes policy changes as requested.
• Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization.
• Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.

Skills

Communication

Multitasking

Teamwork

Attention to detail

MS Word

MS Excel

Education

High School Diploma

Bachelor's degree

Job description

Markel Corporation in Plano, TX is seeking an Underwriting Support Specialist to serve as a resource on the underwriting team, handling day-to-day client servicing and processing transactions not requiring underwriter review.

The role requires strong communication, attention to detail, ability to multi-task in a fast-paced environment, and pursuit of an insurance designation (AINS). Base salary is disclosed with a 5% incentive.