Teller: Precision Banking & Customer Care

Texas Bank and Trust; Texas; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Texas Bank and Trust is seeking a Teller to join our front-line team and provide attentive, precise service across branch locations. You will handle a range of banking transactions with accuracy, while maintaining a welcoming, service-oriented environment for customers.

Travel to assigned branch locations is required to ensure coverage and consistent customer support across communities. The role emphasizes accuracy, security, and knowledge of bank products and procedures.

Qualifications

• High school diploma or GED required.
• Knowledge of basic math calculations, especially in relation to cash.
• Basic computer skills including MS Office, Word, and Excel.
• Service-oriented and professional communication skills.
• Ability to read and understand regulations and procedures; uses grammatically correct and clear communication.
• Ability to effectively utilize resources available to accurately and efficiently solve problems.
• A patient and accommodating team player, producing highly precise and accurate work.

Responsibilities

• Execute transactions and other services with precision and efficiency.
• Foster customer loyalty through personalized service and needs assessment.
• Protect bank assets by diligently identifying potential fraud and adhering to security and compliance protocols.
• Maintain a high level of up-to-date knowledge on bank products, procedures, services, and technology to enhance the customer experience.
• Uphold high standards of security, confidentiality, and compliance in all banking operations.

Skills

Math skills

MS Office basics

Customer service

Regulatory reading

Problem solving

Team player

Education

High school diploma or GED

Tools

MS Office

Word

Excel

Job description

As our Teller, you’ll be an essential part of our front-line team, providing attentive and precise service that our customers count on every day. Your methodical nature will guide you as you handle a variety of banking transactions and services with consistency and accuracy. In this steady-paced environment, you’ll take pride in delivering reliable and high-quality service to our valued customers, ensuring their banking needs are met with the highest standards of service. Join us at Texas Bank & Trust as our Teller, where your service-oriented mindset will ensure a welcoming environment for everyone who visits our branch.

This position requires travel to provide coverage to assigned branch locations as requested.

What you’ll need to be our Teller:

• High school diploma or GED required
• Knowledge of basic math calculations, especially in relation to cash, bills, etc.
• Basic computer skills including MS Office, Word, and Excel
• Service-oriented and professional communication skills
• Ability to read and understand regulations and procedures; uses grammatically correct and clear communication
• Ability to effectively utilize resources available to accurately and efficiently solve problems
• A patient and accommodating team player, producing highly precise and accurate work

What you’ll do as the Teller:

• Execute transactions and other services with precision and efficiency
• Foster customer loyalty through personalized service and needs assessment
• Protect bank assets by diligently identifying potential fraud and adhering to security and compliance protocols
• Maintain a high level of up-to-date knowledge on bank products, procedures, services, and technology to enhance the customer experience
• Uphold high standards of security, confidentiality, and compliance in all banking operations

Who we are:

At Texas Bank and Trust ( https://www.texasbankandtrust.com/ ), we commit to providing exceptional financial solutions for our customers and communities. We take pride in being an East Texas owned, independent bank, and are always looking for great people to join our team in making a difference in the lives of our neighbors and the economic well-being of Texas communities.