Client-Facing Risk Management & Analytics Associate

Arrowhead Intermediaries; United States; On-site; USD 72,000 - 88,000; Full time

Job summary

One80 Intermediaries is seeking a Risk Management Services Associate to join our growing team. You will support loss control and claims duties, analyze data, and help develop dashboards and analytic reports for clients.

The role emphasizes initiative, customer-focused service, and collaboration across Claims, Loss Control, Analytics, and account teams. OSHA basics and builder risk knowledge are beneficial as you grow in this position.

Qualifications

• Knowledge of or interest in commercial lines insurance, claims, loss control, and risk management.
• Ability to learn and apply insurance terminology, basic claims and risk financing concepts, and coverage structures in support of reporting and analysis.
• Ability to translate data and analytical findings into clear and concise business insights.
• Ability to work with large datasets and perform basic data analysis, reconciliation, and quality-control activities.
• Ability to work collaboratively across Claims, Loss Control, Analytics, and account management teams.
• Experience with or interest in Power BI, data visualization, and business intelligence tools.
• Familiarity with basic data concepts, including structured datasets, tables, relationships, and unique identifiers, preferred.
• Familiarity with Power Query, data transformation, or similar ETL tools preferred.
• Demonstrate proficiency in the Microsoft Office suite, including Excel, PowerPoint, and Word.
• Ability to provide superior customer service.
• Strong organizational and time-management skills with the ability to manage multiple assignments and recurring deadlines.

Responsibilities

• Perform the business impact strategy directly with customers, one-on-one, while carrying out loss control and/or claim duties, exercising independent judgment in advising customers on how to improve their risk profile.
• Assist in reporting new losses to insurance carriers and third-party administrators.
• Support Claim Advocates with claim documentation, correspondence, file maintenance, data entry, and preparation of claim review materials.
• Assist the Analytics team with collecting, organizing, validating, and standardizing claims and risk management data received from multiple carriers, third-party administrators, account teams, and other sources.
• Support the development, testing, maintenance, and continuous improvement of recurring and ad hoc client dashboards, risk financing analyses, reports, presentations, and related analytics processes.
• Assist the Loss Control team with document management and data entry.
• Working knowledge of construction projects/builder risk.
• Learn OSHA regulations for general industry, loss control 'best practices' and workers compensation programs is required.
• The position requires the consultant to be initiative-taking and work well without close supervision. The individual must be able to make decisions with and without established guidelines and to provide technical support to customers, brokers, and underwriters.
• The position requires excellent people skills (verbal and written) and provides a customer-focused approach.

Skills

risk management

claims

data analysis

Power BI

Excel

communication skills

team collaboration

customer service

time-management

attention to detail

Tools

Power BI

Excel

Job description

One80 Intermediaries is seeking a Risk Management Services Associate to join our growing team. You will support loss control and claims duties, analyze data, and help develop dashboards and analytic reports for clients.

The role emphasizes initiative, customer-focused service, and collaboration across Claims, Loss Control, Analytics, and account teams. OSHA basics and builder risk knowledge are beneficial as you grow in this position.