Client-Facing Media Solutions Engineer

Luminegrp; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Luminegrp is seeking a client-facing Solution Engineer to help implement and deliver VidiNet Media Asset Management solutions. You will collaborate with customers to understand requirements and design effective solutions, configure workflows, and support system integrations across media environments.

Responsibilities include workshop delivery, documentation, and knowledge transfer, with collaboration across Product, Engineering, and QA to ensure successful go-lives and continuous improvement of

Qualifications

• Experience in Professional Services or Solutions Engineering.
• Experience delivering technical delivery projects in IT, software, or media environments.
• Degree in Engineering, Computer Science, or related field, or equivalent experience.
• Familiarity with media or broadcast workflows.
• Hands-on experience designing or configuring BPMN workflows (e.g. Camunda).
• Understanding of APIs, system integrations, or web services.
• Knowledge of SQL or data-driven systems.
• Experience with at least one programming or scripting language (e.g., JavaScript, Python, Java, C#).
• Exposure to Linux or containerized environments (Docker).
• Familiarity with cloud platforms (e.g., AWS).

Responsibilities

• Contribute to the implementation of VidiNet Media Asset Management solutions in customer environments.
• Work with customers to understand requirements and support solution design.
• Configure and support media workflows (ingest, processing, metadata, distribution).
• Assist with system integrations, including third-party media and broadcast systems.
• Support REST API-based integrations with external systems.
• Participate in system configuration, testing, and go-live activities.
• Collaborate with internal teams (Product, Engineering, QA) to support delivery outcomes.
• Deliver or support customer workshops, documentation, and knowledge transfer.
• Contribute to improving delivery practices and implementation processes.

Skills

Clear communication

Problem-solving mindset

Team collaboration

Prioritization

Willingness to learn

English fluency

Education

Bachelor's degree in Engineering, Computer Science, or related field

Tools

GitHub

Docker

OpenSearch

Ansible

Chef

Camunda

Job description

Luminegrp is seeking a client-facing Solution Engineer to help implement and deliver VidiNet Media Asset Management solutions. You will collaborate with customers to understand requirements and design effective solutions, configure workflows, and support system integrations across media environments.

Responsibilities include workshop delivery, documentation, and knowledge transfer, with collaboration across Product, Engineering, and QA to ensure successful go-lives and continuous improvement of