Client-Facing Communications & Onboarding Specialist

CBRE Group, Inc.; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

CBRE Group, Inc. seeks a Communications Specialist in Dallas to lead internal communications, stakeholder engagement, and new hire integration.

Collaborate with internal partners to craft high-quality written and visual content while ensuring cross-departmental alignment. The role involves extensive client interactions and bridging communication gaps between client, facilities management, safety teams, and leadership, translating project objectives into clear messaging and delivering reports to

Qualifications

• Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to use existing procedures to solve standard problems.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, and PowerPoint.
• Experience with analyzing information and standard practices to make judgments.
• Organizational skills with a strong inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Responsibilities

• Serve as a bridge for communication between facilities management and safety teams to ensure operational continuity.
• Act as a client-facing representative, providing regular updates and facilitating transparent communication between the client and internal teams.
• Prepare and deliver presentations to clients regarding account statistics, project outcomes, and performance metrics.
• Collaborate with management and communication teams to translate project objectives into clear, effective messaging.
• Facilitate meetings with hiring managers to review reporting requirements and account performance.
• Oversee the end-to-end new hire onboarding process, serving as the primary guide for incoming employees.
• Manage equipment provisioning, including ordering laptops, uniforms, and essential onboarding tools.
• Coordinate schedules and requirements across hiring managers, HR, and safety managers.
• Draft, edit, and distribute internal communications, including email memos, newsletters, and presentation decks.
• Maintain current knowledge of industry trends, communication best practices, and innovative delivery techniques.
• Apply standard principles and procedures to solve routine communication challenges and support project execution.
• Compile, analyze, and disseminate operational reports to leadership and key stakeholders.
• Support management with administrative needs and ad hoc project requirements as assigned.

Skills

Strong organizational skills

Excellent communication

Client-facing experience

Problem-solving abilities

Education

Bachelor's degree preferred, up to 3 years of relevant experience

In lieu of degree, experience and education considered

Tools

Microsoft Office

PowerPoint

Excel

Outlook

Job description

CBRE Group, Inc. seeks a Communications Specialist in Dallas to lead internal communications, stakeholder engagement, and new hire integration.

Collaborate with internal partners to craft high-quality written and visual content while ensuring cross-departmental alignment. The role involves extensive client interactions and bridging communication gaps between client, facilities management, safety teams, and leadership, translating project objectives into clear messaging and delivering reports to