Client Experience & Styling Specialist

Blank Label; Atlanta (GA); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Blank Label, an award-winning custom menswear brand, seeks a Client ServiceSpecialist to deliver high-touch service in our pattern rooms. You’ll fit, style, and assist clients, maintain relationships, and drive orders with a proactive, results-driven approach.

Ideal candidates have a high school diploma or better, Retail or office experience, strong communication, and a keen interest in fashion. Join a fast-paced startup environment and help elevate the client experience.

Qualifications

• Values amazing customer service and is willing to exceed expectations for their clients.
• Can create and reach goals, keeping themselves accountable to their day-to-day and career goals.
• Thrives in a fast-paced and ever-changing environment and can adapt quickly to said environment.
• Loves working on a team and can be a dependable teammate for every member of the company.
• Has an interest in fashion and style and stays up-to-date with the industry to better themselves and the team by expanding his/her own knowledge as well as the company’s.
• Feels comfortable receiving feedback and immediately actioning on that feedback, as well as giving it to peers to help others grow.
• Can dot every i and cross every t, making sure to not let anything or anyone slip through the cracks.
• A willingness to work hard in a start-up environment.

Responsabilités

• Maintain a schedule of hours with 4+ bookings with clients per day.
• Maintain a CRM with up-to-date client information including style preferences, fit preferences, sizing, order history, and communication.
• Proactively reach out to client book with new styles, fabrics, or products they would be/are interested in to hit sales goals.
• Take client through experience of first fit for any garment category to best fit and make sure all orders from then on are accurate.
• Communicate with tailors and operations team to make sure every step of clients process is completed correctly and within the designated timeline.
• Maintain clean and presentable pattern room space to make sure we are bringing clients into a space we are proud to work in.

Connaissances

Customer service

Goal oriented

Team player

Fashion interest

Adaptable

Detail oriented

Start-up mindset

Formation

High school diploma

Outils

Microsoft Office

Description du poste

Blank Label, an award-winning custom menswear brand, seeks a Client ServiceSpecialist to deliver high-touch service in our pattern rooms. You’ll fit, style, and assist clients, maintain relationships, and drive orders with a proactive, results-driven approach.

Ideal candidates have a high school diploma or better, Retail or office experience, strong communication, and a keen interest in fashion. Join a fast-paced startup environment and help elevate the client experience.