Client Experience Specialist (Fully Remote)

Woolpert; United States; A distancia; USD 50.000 - 70.000; Jornada completa

Descripción de la vacante

Woolpert is seeking an events professional to plan and execute virtual, hybrid, and live client events with increasing complexity. You will coordinate calendars, vendors, and on-site support, ensuring seamless experiences for attendees.

Collaborating with marketing, BD, and sector leaders, you will analyze feedback and metrics to drive improvements and maintain comprehensive client documentation in company systems.

Responsabilidades

• Plan, coordinate, and execute virtual, hybrid, and live client events with increasing complexity.
• Manage timelines, run-of-show, registration, and post-event follow-up.
• Coordinate attendee communications, venue and vendor logistics, and on-site support.
• Analyze feedback and metrics to recommend improvements for future events.
• Partner with marketing, business development, and sector leaders to drive event awareness.
• Maintain event calendars, vendor records, and client documentation in company systems.

Descripción del empleo

• Plan, coordinate, and execute virtual, hybrid, and live client events with increasing complexity.
• Manage timelines, run-of-show, registration, and post-event follow-up.

Client Engagement:

• Coordinate attendee communications, venue and vendor logistics, and on-site support.
• Analyze feedback and metrics to recommend improvements for future events.
• Partner with marketing, business development, and sector leaders to drive event awareness.
• Maintain event calendars, vendor records, and client documentation in company systems.

Woolpert

Woolpert is a global architecture, engineering, and geospatial firm solving complex challenges that improve communities. With over 75 offices worldwide, it is a Great Place to Work–certified company with a flexible, collaborative culture.