Client Experience Specialist

Auffenberg Dealer Group; Shiloh (IL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

5-day work week

Paid training

Full benefits: 401(k), health, dental,

PTO and employee discounts

Career growth opportunities

Job summary

Auffenberg Dealer Group in Shiloh, IL is seeking people-first professionals who know how to connect, communicate, and create an exceptional experience for every customer. This role features an unlimited earning potential with $42K+ commission, a structured 5-day work week, paid training, and full benefits, plus real opportunities for advancement within a growing dealership.

We strongly encourage recent college graduates and those with prior military experience to apply, valuing the discipline

Qualifications

• Motivated, professional, ready to learn and grow.
• Friendly, engaging personality with strong people skills.
• Previous experience in customer-facing roles a plus.
• Excellent communication skills, both verbal and written.
• Team-oriented with a strong work ethic and positive attitude.
• Comfort using technology and CRM tools to stay organized.
• Must have three years driving experience.

Responsibilities

• Build genuine relationships with customers through active listening and clear communication.
• Learn and present vehicle features, benefits, and options in a way that’s easy to understand.
• Work closely with managers, teammates, and our business development team to ensure customers have a seamless experience.
• Follow up with customers and maintain connections for future needs.
• Help us maintain Auffenberg's reputation for integrity, service, and customer care.

Job description

Unlimited Earning Potential - $42K+ Commission

5-Day Work Week | Paid Training | Full Benefits | Career Growth

Auffenberg Dealer Group in Shiloh, IL is seeking people-first professionals who know how to connect, communicate, and create an exceptional experience for every customer. Whether you’ve worked as a bank teller, bartender, retail associate, call center representative, door-to-door sales rep, or in any other customer-focused role — your ability to make people feel valued is exactly what we’re looking for.

We strongly encourage recent college graduates and those with prior military experience to apply. We value the discipline, teamwork, and communication skills these backgrounds bring.

We don’t just sell cars — we build relationships. Our customers trust us to listen, guide them through the process, and make their time with us enjoyable and productive. We also value our employees’ time, offering a structured 5-day work week, ongoing training, and a clear path for advancement. Many of our leaders started in this very role!

What You’ll Do

• Build genuine relationships with customers through active listening and clear communication
• Learn and present vehicle features, benefits, and options in a way that’s easy to understand
• Work closely with managers, teammates, and our business development team to ensure customers have a seamless experience
• Follow up with customers and maintain connections for future needs
• Help us maintain Auffenberg's reputation for integrity, service, and customer care

What We’re Looking For

• Motivated, professional, ready to learn and grow (recent grads and prior military encouraged to apply!)
• Friendly, engaging personality with strong people skills
• Previous experience in customer-facing roles (teller, bartender, retail, call center, service industry, etc.) a plus
• Excellent communication skills, both verbal and written
• Team-oriented with a strong work ethic and positive attitude
• Comfort using technology and CRM tools to stay organized
• Must have three years driving experience

What We Offer

• Income potential of $42K+ annually with commission and bonuses
• 5-day work week (we respect your time!)
• Paid training and ongoing professional development
• We promote from within — real career growth opportunities
• Full benefits: 401(k), health, dental, PTO, employee discounts
• A culture that values people first — both customers and employees.
• Family First Organization
• We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.