Client Experience & Solutions Banker

Bank of America; Thornton (CO); On-site; USD 71,635,000 - 76,705,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is hiring for an in-branch client service role in Colorado. You will educate clients on self-service options such as ATM, online and mobile banking, and assist with routine transactions.

The role emphasizes building relationships and meeting clients’ financial needs while adhering to regulatory guidelines. The position requires a high school diploma or GED, cash handling experience, and strong communication skills.

Qualifications

• High School Diploma or GED or equivalent required.
• Bachelor’s Degree or business-related degree preferred.
• Customer service experience and cash handling helpful.

Responsibilities

• Engage clients in lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs and goals.
• Follow bank processes and regulatory guidelines.

Skills

Customer Focus

Oral Communication

Problem Solving

Relationship Building

Adaptability

Client Management

Education

High School Diploma

Bachelor’s Degree or higher

Tools

ATM

Online Banking

Mobile Banking

Job description

Bank of America is hiring for an in-branch client service role in Colorado. You will educate clients on self-service options such as ATM, online and mobile banking, and assist with routine transactions.

The role emphasizes building relationships and meeting clients’ financial needs while adhering to regulatory guidelines. The position requires a high school diploma or GED, cash handling experience, and strong communication skills.