Client Experience & Solutions Banker

NBMBAA; Northern (KY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is hiring a teller to engage clients in the lobby and guide them through self‑service options. You will process cash transactions accurately and build relationships to meet clients' financial needs.

The role requires strong communication, risk awareness, and a willingness to work weekends or extended hours across select branches. Benefits and career growth opportunities are available.

Qualifications

• Proven ability to adapt to new information and technology platforms.
• Strong communication skills, with a focus on client relationships and outcomes.
• Experience in financial services or customer-facing roles is preferred.
• May require weekend and extended hours availability.

Responsibilities

• Engage lobby clients and educate on self-service resources.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs.
• Follow processes to comply with laws and regulations.
• Manage center traffic, appointments, and outbound calls.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor's or related Associate’s Degree

Job description

Bank of America is hiring a teller to engage clients in the lobby and guide them through self‑service options. You will process cash transactions accurately and build relationships to meet clients' financial needs.

The role requires strong communication, risk awareness, and a willingness to work weekends or extended hours across select branches. Benefits and career growth opportunities are available.