Client Experience & Scheduling Specialist

Mr. Handyman (New); Edmond (OK); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Flexible hours

Job summary

Mr. Handyman in Edmond, OK is seeking an organized Office Professional to join a fast-paced team. You will manage inbound/outbound communications, schedule Service Professionals, and guide customers through projects to ensure an exceptional experience.

The role emphasizes professional communication, excellent customer service, and the use of Office and Excel. Franchise ownership means the employer is the local franchise owner, with independent wage/benefit practices.

Qualifications

• Excellent customer communication and ability to manage scheduling and priorities.
• 2+ years of experience in an office setting.
• Proficient with Office and Excel.

Responsibilities

• Lead management and scheduling — manage inbound/outbound communications and coordinate service professionals’ schedules.
• Communicate with customers to guide projects and set expectations.
• Create lifelong customers by delivering a great experience following the company process.

Skills

Customer communication

Organization

Office software

Excel

Social media publishing

Tools

Office suite

Job description

Mr. Handyman in Edmond, OK is seeking an organized Office Professional to join a fast-paced team. You will manage inbound/outbound communications, schedule Service Professionals, and guide customers through projects to ensure an exceptional experience.

The role emphasizes professional communication, excellent customer service, and the use of Office and Excel. Franchise ownership means the employer is the local franchise owner, with independent wage/benefit practices.