Client Experience & Scheduling Specialist

Cap City Home Inspections LLC; Columbus (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading property inspection company in Columbus, Ohio, is seeking a Client Care Coordinator. In this role, you will serve as the first point of contact for clients, managing inquiries and scheduling services with a focus on customer satisfaction. Applicants should have at least 2 years in customer service or administrative roles and demonstrate strong communication and organizational skills. The position offers a chance to work with an experienced team in a dynamic environment.

Qualifications

• 2+ years of customer service or administrative experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Answer inbound calls, emails, and online inquiries.
• Schedule inspections and service appointments accurately.
• Educate clients on services and processes.

Skills

Customer service

Strong communication skills

Organizational skills

Multitasking abilities

Tools

CRM systems

Scheduling software

Job description

A leading property inspection company in Columbus, Ohio, is seeking a Client Care Coordinator. In this role, you will serve as the first point of contact for clients, managing inquiries and scheduling services with a focus on customer satisfaction. Applicants should have at least 2 years in customer service or administrative roles and demonstrate strong communication and organizational skills. The position offers a chance to work with an experienced team in a dynamic environment.