Client Experience & Sales Specialist

Knitwell Group; Southbury (CT); On-site; USD 24,000 - 30,000; Part time

Benefits offered by this job

Generous merchandise discounts (50%, 6

Referral incentive program

Travel and shopping discounts

Benefits: comprehensive packages

Job summary

Talbots is seeking a part-time store associate in Southbury, CT to deliver exceptional customer service and drive sales. You will build lasting client relationships, educate customers on fashion trends, and participate in store activities to support the Talbots brand.

The role requires flexibility to work evenings, weekends, and holidays, with a strong emphasis on hospitality and teamwork. Experience in retail and ability to stand for extended periods are preferred.

Qualifications

• Experience in delivering high-quality customer service.
• Strong sales orientation with ability to meet/exceed targets.
• Ability to work well in a team and engage with customers.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships.
• Support service enhancements and actively use Concierge where applicable.
• Achieve sales and service metrics in key areas (Clientelling, Outreach, appointments).
• Plan and prioritize tasks to meet customer and business needs.
• Understand customer needs and tailor recommendations.
• Share product knowledge and fashion trends to guide wardrobe choices.
• Participate in community/store activities and represent the Talbots brand.

Skills

Customer service

Sales

Teamwork

Communication

Organizational skills

Independent decision making

POS / iPad skills

Tools

POS systems

iPad

Job description

Talbots is seeking a part-time store associate in Southbury, CT to deliver exceptional customer service and drive sales. You will build lasting client relationships, educate customers on fashion trends, and participate in store activities to support the Talbots brand.

The role requires flexibility to work evenings, weekends, and holidays, with a strong emphasis on hospitality and teamwork. Experience in retail and ability to stand for extended periods are preferred.