Client Experience & Sales Concierge (Front Desk)

Milan Laser; Normal (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free laser hair removal for you and a

Bonuses awarded monthly

Lead generation support

Job summary

Milan Laser is hiring a full-time Sales Receptionist to greet clients, manage appointments, and support medical staff in a busy clinic. The role focuses on delivering excellent customer service, driving sales, and maintaining smooth front desk operations.

The position requires strong communication, independence, and a passion for aesthetics. Weekend and evening shifts may be needed, with benefits including insurance and paid time off.

Qualifications

• High school diploma or GED required.
• Administrative and/or sales experience preferred.
• Exceptional communication skills, both written and verbal required.
• Ability to work independently and in a team.
• Willingness to work 40 hours per week, including weekends and evenings.

Responsibilities

• Actively engage with clients to promote sales and sit with clinic team to drive growth.
• Enhance each client's experience by building personal connections and ensuring satisfaction.
• Cultivate lasting relationships to encourage engagement and loyalty.
• Initiate conversations about upsell opportunities and collect client feedback.

Skills

Sales experience

Administrative skills

Customer service

Education

High school diploma or GED

Tools

CRM software

Job description

Milan Laser is hiring a full-time Sales Receptionist to greet clients, manage appointments, and support medical staff in a busy clinic. The role focuses on delivering excellent customer service, driving sales, and maintaining smooth front desk operations.

The position requires strong communication, independence, and a passion for aesthetics. Weekend and evening shifts may be needed, with benefits including insurance and paid time off.