Client Experience & Sales Concierge - Aesthetics

Milan Laser Hair Removal; Edwardsville (IL); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Laser Removal

Monthly Bonuses

Lead generation

Descripción de la vacante

Milan Laser Hair Removal is seeking a full-time Sales Receptionist at the Edwardsville, IL clinic to engage with clients, schedule appointments, and support the medical team. The role emphasizes delivering exceptional client experiences, driving sales, and maintaining clinic operations.

The position requires a high school diploma, strong communication skills, and the ability to work 40 hours weekly, including weekends/evenings.

Formación

• High school diploma or equivalent (e.g., GED) required.
• Administrative and/or sales experience preferred.
• Exceptional communication skills, both written and verbal required.
• Ability to demonstrate initiative and work independently required.
• Works well in a team environment required.
• Ability to maintain highly confidential information required.
• Ability to use a computer and sales software required.
• Ability to display a passion for the aesthetics industry required.
• Willingness to work 40 hours per week, including weekends and evenings as needed by the business required.

Responsabilidades

• Actively engage with the clinic team to promote a culture of collaboration and drive sales growth.
• Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction.
• Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty.
• Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews.
• Efficiently complete clinic operational tasks with minimal direction.
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.
• Assist with cleaning the treatment rooms and help clients to their rooms.
• Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives.

Conocimientos

Communication

Admin experience

Sales experience

Initiative

Independent work

Team player

Confidentiality

Sales software

Aesthetics passion

Educación

High School Diploma or GED

Descripción del empleo

Milan Laser Hair Removal is seeking a full-time Sales Receptionist at the Edwardsville, IL clinic to engage with clients, schedule appointments, and support the medical team. The role emphasizes delivering exceptional client experiences, driving sales, and maintaining clinic operations.

The position requires a high school diploma, strong communication skills, and the ability to work 40 hours weekly, including weekends/evenings.