Client Experience & Sales Concierge

Milan Laser Hair Removal; Norfolk (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free Laser Hair Removal

Bonuses Awarded Every Month

Strong Company-led Lead Generation

Job summary

Milan Laser Hair Removal in Norfolk, VA is seeking a full-time Sales Receptionist to join a growing team. You will engage with clients, drive sales, answer calls, schedule appointments, and support clinical staff with room maintenance.

You will work closely with the clinic team to meet monthly sales goals and deliver exceptional service. The role emphasizes friendly client interactions, efficient front-desk operations, and a commitment to a positive patient experience, including upselling

Qualifications

• High school diploma or equivalent required.
• Administrative and/or sales experience preferred.
• Excellent verbal and written communication skills.
• Ability to work independently and in a team.
• Willingness to work 40 hours/week, including weekends/evenings.
• Passion for the aesthetics industry.

Responsibilities

• Actively engage with clients to promote sales growth.
• Enhance client experience by building personal connections.
• Handle scheduling, answer calls, and maintain client records.
• Assist with maintenance of treatment rooms and preparation.
• Collaborate with the clinic team to hit monthly sales goals.
• Upsell opportunities and collect customer feedback.

Skills

Strong communication

Sales experience

Team player

Initiative

Independent worker

Confidentiality

Computer proficiency

Education

High school diploma or equivalent

Tools

CRM software

Job description

Milan Laser Hair Removal in Norfolk, VA is seeking a full-time Sales Receptionist to join a growing team. You will engage with clients, drive sales, answer calls, schedule appointments, and support clinical staff with room maintenance.

You will work closely with the clinic team to meet monthly sales goals and deliver exceptional service. The role emphasizes friendly client interactions, efficient front-desk operations, and a commitment to a positive patient experience, including upselling