Sales Receptionist

Milan Laser Hair Removal; Norfolk (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free Laser Hair Removal

Bonuses Awarded Every Month

Strong Company-led Lead Generation

Job summary

Milan Laser Hair Removal in Norfolk, VA is seeking a full-time Sales Receptionist to join a growing team. You will engage with clients, drive sales, answer calls, schedule appointments, and support clinical staff with room maintenance.

You will work closely with the clinic team to meet monthly sales goals and deliver exceptional service. The role emphasizes friendly client interactions, efficient front-desk operations, and a commitment to a positive patient experience, including upselling

Qualifications

• High school diploma or equivalent required.
• Administrative and/or sales experience preferred.
• Excellent verbal and written communication skills.
• Ability to work independently and in a team.
• Willingness to work 40 hours/week, including weekends/evenings.
• Passion for the aesthetics industry.

Responsibilities

• Actively engage with clients to promote sales growth.
• Enhance client experience by building personal connections.
• Handle scheduling, answer calls, and maintain client records.
• Assist with maintenance of treatment rooms and preparation.
• Collaborate with the clinic team to hit monthly sales goals.
• Upsell opportunities and collect customer feedback.

Skills

Strong communication

Sales experience

Team player

Initiative

Independent worker

Confidentiality

Computer proficiency

Education

High school diploma or equivalent

Tools

CRM software

Job description

Milan Laser Hair Removal is one of the nation's premier laser hair removal providers. That's because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team!

Pay: $17.00an hour + Potential Monthly Bonus

Status: Full-Time

Clinic Hours: Mon-Thur 8:30am-6pm, Fri-Sat 7:30am-5pm

Position Summary

With our continued growth and success, we are excited to hire a full-time Sales Receptionistto be a part of our dynamic team in Norfolk, VA. As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments. Assist medical staff with the maintenance of treatment rooms. Collaborate with the clinic team to achieve monthly sales goals. Complete clinic operational tasks on time.

Some things our Client Sales Receptionist love about working at Milan

• Free Laser Hair Removal
• Bonuses Awarded Every Month
• Strong Company-led Lead Generation

Responsibilities

Client Experience & Sales

• Actively engage with the clinic team to promote a culture of collaboration and drive sales growth.
• Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction.
• Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty.
• Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews.

Operational Support

• Efficiently complete clinic operational tasks with minimal direction.
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.
• Assist with cleaning the treatment rooms and help clients to their rooms.

Other Duties

• Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Requirements

• High school diploma or equivalent (e.g., GED) required
• Administrative and/or sales experience preferred
• Exceptional communication skills, both written and verbal required
• Ability to demonstrate initiative and work independently required
• Works well in a team environment required
• Ability to maintain highly confidential information required
• Ability to use a computer and sales software required
• Ability to display a passion for the aesthetics industry required
• Willingness to work 40 hours per week, including weekends and evenings as needed by the business required

Benefits Include

• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• Free laser hair removal for you and your spouse or legal partner
• Closed on 7Major Holidays
• 401k retirement plan with vested employer match

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.