Sales Receptionist

Milan Laser Hair Removal; Boston (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Free laser hair removal for you + a+

Holidays closed

401k match

Job summary

Milan Laser Hair Removal is hiring a full-time Sales Receptionist in Boston (Brighton), MA. You will engage with clients, handle front desk duties, and support our medical team to drive sales while maintaining exceptional service.

The role requires weekend/evening shifts, strong communication, and the ability to manage multiple tasks in a fast-paced clinic environment. Benefits include health coverage and 401k options.

Qualifications

• High school diploma or GED required.
• Administrative or sales experience preferred.
• Exceptional written and verbal communication skills.
• Ability to work independently and in a team.
• Discretion with confidential information and client data.
• Proficient with computers and sales software.
• Demonstrated passion for aesthetics industry.

Responsibilities

• Engage clients to enhance satisfaction and build relationships.
• Oversee front desk operations including calls and appointment scheduling.
• Assist medical staff with treatment room maintenance.
• Collaborate with clinic team to achieve monthly sales goals.
• Complete clinic operational tasks on time.

Skills

Communication skills

Teamwork

Initiative

Independent work

Confidential information handling

Computer literacy

Sales enthusiasm

Education

High school diploma or GED

Tools

Sales software

General computer skills

Job description

Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team!

Pay: $20.00an hour + Potential Monthly Bonus (typically $250 - $300 per month based on achieving performance metrics).

Status: Full-Time

Clinic Hours: Mon-Thur 8:30am-6pm, Fri-Sat 7:30am-5pm

Position Summary:

With our continued growth and success, we are excited to hire a full-time Sales Receptionistto be a part of our dynamic team in Boston (Brighton), MA. As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments. Assist medical staff with the maintenance of treatment rooms. Collaborate with the clinic team to achieve monthly sales goals. Complete clinic operational tasks on time.

Some things our Client Sales Receptionistlove about working at Milan:

• Free Laser Hair Removal
• Bonuses Awarded Every Month
• Strong Company-led Lead Generation

Responsibilities:

Client Experience & Sales:

• Actively engage with the clinic team to promote a culture of collaboration and drive sales growth.
• Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction.
• Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty.
• Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews.

Operational Support:

• Efficiently complete clinic operational tasks with minimal direction.
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.
• Assist with cleaning the treatment rooms and help clients to their rooms.

Other Duties:

• Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Requirements:

• High school diploma or equivalent (e.g., GED) required
• Administrative and/or sales experience preferred
• Exceptional communication skills, both written and verbal required
• Ability to demonstrate initiative and work independently required
• Works well in a team environment required
• Ability to maintain highly confidential information required
• Ability to use a computer and sales software required
• Ability to display a passion for the aesthetics industry required
• Willingness to work 40 hours per week, including weekends and evenings as needed by the business required

Benefits Include:

• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• Free laser hair removal for you and your spouse or legal partner
• Closed on 7Major Holidays
• 401k retirement plan with vested employer match

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.