Client Experience & Relationship Specialist

knitwellgroup; Town of Florida (NY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Benefits package

Merchandise discount

Referral incentives

Job summary

Talbots is seeking a driven Retail Associate to create exceptional customer experiences and build lasting relationships at Store 01258 Palm Beach, FL. You will support service initiatives, leverage clienteling tools, and contribute to sales metrics while maintaining a welcoming store environment.

The role requires strong communication, teamwork, and the ability to work flexible hours including evenings, weekends, and holidays. A passion for fashion and customer service is essential.

Qualifications

• Prospecting to build a local clientele.
• Strong communication and customer service focus.
• Ability to work in a team and adapt to a retail environment.
• Willingness to work a flexible schedule including evenings, weekends, holidays.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships.
• Support service enhancers and Concierge usage to improve clienteling.
• Achieve sales and service metrics in key areas including Clientelling, Outreach, and awards programs.
• Plan and prioritize tasks to meet customer and business needs.
• Share current products and fashion trends to inspire wardrobe choices.
• Lead or supervise others occasionally and open/close the store.

Skills

Prospecting

Customer relationships

Team collaboration

Communication skills

Customer service

Sales mindset

Flexible schedule

Job description

Talbots is seeking a driven Retail Associate to create exceptional customer experiences and build lasting relationships at Store 01258 Palm Beach, FL. You will support service initiatives, leverage clienteling tools, and contribute to sales metrics while maintaining a welcoming store environment.

The role requires strong communication, teamwork, and the ability to work flexible hours including evenings, weekends, and holidays. A passion for fashion and customer service is essential.