Client Specialist: Fashion Concierge & Relationship Builder

Talbots; Florida; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount 50–70%

Referral program

Discounts on travel, concerts

Job summary

KnitWell Group is seeking a customer-focused associate for Talbots Palm Beach Gardens, FL. You will deliver outstanding service, drive sales, and foster lasting relationships with customers in a fast-paced retail setting.

Responsibilities include clientelling, outreach, and contributing to a welcoming store culture while supporting team tasks and store operations during openings and closings.

Qualifications

• Proven ability to deliver friendly, high-quality customer service.
• Excellent written and verbal communication skills.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences.
• Support service enhancers to build relationships including Concierge.
• Meet sales and service metrics such as Clientelling/Outreach and Appointment Setting.
• Open/close the store and lead others as needed.

Skills

Customer service

Communication

Teamwork

POS systems

Flexibility

Tools

POS / iPad systems

Handheld devices

Job description

KnitWell Group is seeking a customer-focused associate for Talbots Palm Beach Gardens, FL. You will deliver outstanding service, drive sales, and foster lasting relationships with customers in a fast-paced retail setting.

Responsibilities include clientelling, outreach, and contributing to a welcoming store culture while supporting team tasks and store operations during openings and closings.