Client Experience Receptionist - Trust Services

First State Bank and Trust; Bayport (MN); On-site; USD 32,000 - 45,000; Full time

Job summary

First State Bank and Trust in Minnesota is seeking a Trust Department Receptionist to greet clients, manage calls, and support daily operations. The role emphasizes professionalism, confidentiality, and accurate communication. You will coordinate with staff, handle inquiries, and help maintain a welcoming client experience.

This is a frontline position requiring solid MS Office skills, excellent listening and verbal abilities, and a team-oriented approach with flexibility for varying hours.

Qualifications

• High School diploma or GED is required.
• Strong customer service and communication skills.
• Excellent listening and verbal communication abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Team player who can adapt to changing priorities and deadlines.
• Proficiency with Microsoft Office and willingness to learn new software.

Responsibilities

• Handle phone inquiries, greet visitors, and direct them appropriately.
• Provide accurate information and support to clients and staff.
• Maintain a professional, welcoming reception area and manage front-desk tasks.
• Assist with administrative duties such as filing, mail, and scheduling as needed.
• Ensure timely and courteous communication with callers and visitors.

Skills

Customer service

Communication

Listening

Confidentiality

Teamwork

Microsoft Office

Attention to detail

Education

High School diploma/GED

Tools

Microsoft Office

Job description

First State Bank and Trust in Minnesota is seeking a Trust Department Receptionist to greet clients, manage calls, and support daily operations. The role emphasizes professionalism, confidentiality, and accurate communication. You will coordinate with staff, handle inquiries, and help maintain a welcoming client experience.

This is a frontline position requiring solid MS Office skills, excellent listening and verbal abilities, and a team-oriented approach with flexibility for varying hours.